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Privacy Policy

Plain-English answers to what we collect, why, and what we do with it.

Last updated: 8 July 2026

This Privacy Policy explains how FAcode Software Solutions Pvt. Ltd. ("FAcode", "we", "us"), a company based in Pune, Maharashtra, India, collects and uses information when you visit our website or engage our services. By using this website you agree to the practices described below.

1. Information we collect

We collect only what we need to respond to you and run our business:

  • Contact form data — your name, email address, subject, and message when you submit our contact form.
  • Direct communication — information you share with us by phone, email, or WhatsApp.
  • Technical data — standard server logs (IP address, browser type, pages visited) collected automatically by our hosting provider for security and troubleshooting.

We do not knowingly collect information from children under 16, and our services are intended for businesses and adults.

2. How we use your information

  • To respond to your enquiry and prepare quotes you have requested.
  • To deliver and manage projects you engage us for, including invoicing.
  • To improve our website and services.
  • To comply with legal obligations under Indian law.

We do not sell, rent, or trade your personal information to anyone. We do not send marketing emails unless you have explicitly asked to receive them.

3. Third-party services

Our website uses a small number of third-party services that may process limited data:

  • Google Fonts — loads typefaces from Google's servers.
  • Google Maps — powers the map embed on our contact page.
  • WhatsApp — if you choose to contact us via WhatsApp links, WhatsApp's own privacy policy applies.

Each of these providers has its own privacy policy governing the data it processes.

4. Data retention

We keep enquiry emails for as long as needed to handle your request and for reasonable business record-keeping. Project-related data is retained for the duration of the engagement and any legally required period afterwards. You may ask us to delete your information at any time (see section 6).

5. Data security

We take reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), access controls, and secure development practices. No method of transmission over the internet is 100% secure, but we work to protect your data in line with industry standards.

6. Your rights

You can request, at any time:

  • A copy of the personal information we hold about you.
  • Correction of inaccurate information.
  • Deletion of your information, where we have no legal obligation to retain it.

To exercise any of these rights, email us at info@facodesoft.com. We respond to all requests within 30 days. If you are located in the EU/UK or another jurisdiction with specific data-protection laws (such as GDPR), we honour the equivalent rights granted there.

7. Cookies

This website uses two kinds of cookies and similar storage. Necessary: your cookie choice itself, kept in your browser so we do not ask again. Analytics (only with your consent): Google Analytics 4 cookies (_ga, _ga_*) that tell us which pages are visited and how people find us; we do not use them to build personal profiles. Until you click "Accept All" or switch Analytics on, Google Analytics runs in consent mode and sets no cookies. Our forms are protected by Google reCAPTCHA, which sets its own cookies and processes data under Google's Privacy Policy and Terms of Service to tell people from bots; it loads only when you use a form. We do not use advertising or marketing cookies. You can change your choice at any time from "Cookie settings" at the bottom of every page. The map on our contact page loads only when you click "Show map"; Google Maps may then set its own cookies, controlled by Google.

8. Changes to this policy

We may update this policy occasionally. Changes will be posted on this page with a revised "last updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this policy or your data? Contact us: